FAQ

1: Is my payment information secure?

Rest assured, your payment information is handled with utmost security. Our credit card payment gateway server employs encryption for all payment data, including credit card numbers and expiration dates. Additionally, we utilize Secure Sockets Layer (SSL) technology to securely transmit your payment information.

2:How do I track my order?

Keeping you informed is our priority. Once your order is processed, you’ll receive an email containing tracking numbers to monitor the status of your shipment.

3:What is your privacy policy?

Your privacy is paramount to us. We adhere to a strict privacy policy to safeguard your information. We only collect necessary details to fulfill your order, such as your mailing address and credit card information. Be assured, all information is treated as confidential and will never be shared, rented, or sold.

4:What are your payment methods?

We offer various payment methods for your convenience, including Visa, MasterCard, JCB, American Express, Western Union, Paypal and Bank Transfer.

5:Do you ship internationally?

Yes, we provide international shipping to over 200 countries worldwide.

6: How long can I receive my product?

For precise delivery details, please consult our customer service and delivery team. Typically, orders are processed within 72 hours of placement, with shipping taking approximately 2-5 days. Please note that this timeframe is based on working days and excludes weekends and holidays.

7: Can’t find the handbag you’re looking for on our site?

Reach out to us with details such as a picture, serial number, or model number, and our team will assist you in locating it. The more information provided, the quicker we can locate the handbag in our inventory.

Should you have any further inquiries, feel free to contact us via email. We’re here to assist you.

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